How long does shipping take?
The estimated shipping time is within 4-5 business days for the United States, 7 to 8 business days for Mexico, and 8 to 11 business days for the rest of the world.
YERALDY INC. will notify you with a tracking number when it has been sent. Once you check out we cannot cancel or modify orders
We ship Monday through Friday with no interruption, excluding weekends and holidays.
You will receive your tracking number as soon as your order is shipped via email.
We can no longer intercept a package after it has already left our facility regardless if it was with the incorrect address nor will we resend a package if it is sent to the incorrect address unless the package is returned back to our facility.
ANY PACKAGE THAT IS RETURN BACK TO US DUE TO A WRONG ADDRESS, YOU MUST PAY FOR A NEW SHIPPING LABEL .
Lost packages
Yeraldy Inc. provides customers with the option to track packages. If the tracking information states that your items have been delivered but you have not received it, you must contact the United States Postal Service and discuss the issue with them. We will do our best to assist you, but Yeraldy Inc. does not hold responsibility for packages that are lost or stolen
Yeraldy Inc. does not hold responsibility for packages that are damaged BY UNITED STATES POSTAL SERVICE .
Please contact your local mail carrier and post office to file a claim. We cannot be held accountable for packages where tracking information that states the package has been delivered to your order address.